FAQ

1. What types of glasses does Sunmerwood offer?

Sunmerwood offers a variety of high-quality eyewear, including acetate glasses, reading glasses, wood-framed glasses, and sports glasses. Each style is designed to provide comfort, style, and durability.

2. What are acetate glasses?

Acetate glasses are made from a high-quality, plant-based plastic that is lightweight, durable, and available in a wide range of colors and patterns. They are known for their comfortable fit and stylish look.

3. What are the benefits of wood glasses?

Wood glasses are eco-friendly, lightweight, and unique, as no two pairs are exactly alike. They offer a natural look and feel, making them a great choice for those seeking sustainable and stylish eyewear.

4. Are your reading glasses available in different strengths?

Yes, our reading glasses come in various strengths to match your prescription needs. You can choose the right strength from our selection to ensure the best fit for your reading requirements.

5. What makes Sunmerwood’s sports glasses special?

Our sports glasses are designed to provide maximum comfort and protection during physical activities. They feature durable frames, anti-slip nose pads, and impact-resistant lenses, making them perfect for active lifestyles.

6. How do I choose the right size for my glasses?

We provide detailed size information on each product page, including measurements for the frame width, lens width, bridge, and temple length. If you’re unsure, feel free to contact our customer service team for assistance.

7. Can I get prescription lenses with Sunmerwood glasses?

Currently, we offer non-prescription lenses with our frames. However, our frames are compatible with prescription lenses, which can be fitted by your local optician.

8. How do I care for my Sunmerwood glasses?

To keep your glasses in great condition, clean them regularly with a microfiber cloth and lens cleaner. Avoid using harsh chemicals or submerging your glasses in water, especially for wood and acetate frames.

9. Do you offer a warranty on your glasses?

Yes, we offer a limited warranty on all our glasses. This covers manufacturing defects in materials and workmanship. Please refer to our warranty page or contact customer service for more details.

10. What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If you are not happy with your glasses, you can return or exchange them within 30 days of delivery, provided they are in original condition. For more information, please visit our returns page.

11. How long does shipping take?

Shipping times vary depending on your location. Generally, orders are processed within 2-3 business days and delivered within 5-10 business days. You will receive a tracking number once your order is shipped.

12. How can I contact Sunmerwood for further assistance?

You can reach our customer service team via email at help@sunmerwood.com or through our contact page. We are here to help with any questions or concerns you may have.