Sunmerwood is an eyewear retailer with worldwide operations. We are committed to protecting your personal information in accordance with applicable privacy laws. This Privacy Policy (the “Policy”) outlines how we collect, use, manage, transfer, disclose, and store personal information in the course of our business.

By submitting your information to us, you agree to the processing described in this Policy. Additional notices highlighting specific uses of your personal information may also be provided to you when we collect it. Our website may contain links to other third-party websites with their own privacy policies, for which we do not accept any responsibility.

1. WHAT PERSONAL INFORMATION WE COLLECT

We collect personal information as part of our operations. The specific information we collect may include your name, contact details, addresses, transaction details, and other information you provide, as well as data collected through cookies and other tracking technologies, such as IP addresses and browsing behavior.

2. HOW WE COLLECT PERSONAL INFORMATION

We collect personal information in several ways, including:

• Directly from you when you use our website, participate in promotions, or interact with our customer service team.
• From third parties, such as our service providers.
• During recruitment processes and from publicly available sources.

3. PURPOSE OF COLLECTION, USE, AND DISCLOSURE

We collect, use, and disclose personal information primarily to conduct our business, including:

• Processing orders and managing the delivery of our products.
• Communicating with you about your purchases and managing our customer service.
• Conducting research to improve our services.
• Fulfilling legal obligations or cooperating with law enforcement and regulatory bodies.

4. STORAGE AND SECURITY OF PERSONAL INFORMATION

We take reasonable steps to ensure your personal information is secure and only accessible by authorized personnel. Data is stored securely on our servers and, when required, in secure physical locations.

5. ACCESS AND CORRECTION

You have the right to request access to and correction of the personal information we hold about you. If you would like to do so, please contact our Privacy Officer. We will comply with applicable laws regarding such requests.

6. PRIVACY OF CHILDREN

Our website is not intended for children under 13 years of age, and we do not knowingly collect data from children under 13.

7. DIRECT MARKETING

We may use your personal information for direct marketing purposes. We will ask for your consent where required by law, and you can opt out of receiving marketing communications at any time.

8. COOKIES POLICY

Our website uses cookies to enhance your browsing experience. Cookies help us remember your login information and cart items. You can disable cookies in your browser settings, but this may affect your experience on our site.

9. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. Please check this page regularly for updates.

If you have any questions about this Privacy Policy, please contact us at help@sunmerwood.com.